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Marketing, Sales and Service Careers / Occupations
Customer service consultant
Customer service consultants address customer inquiries and resolve customer issues
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Commercial officer
A commercial officer performs various duties, depending on the company and staffing needs. The officer may coordinate a bank's lending activities, oversee the accounting functions of a company or manage a firm's sales and marketing department
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Marketing officer
Marketing officers promote a company's or client's products or services. This can involve marketing existing products, developing new products to cater for consumer demand, or developing markets for new products or services.
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Sales engineer
Sales engineers, sometimes also known as field applications engineers, have a job that combines the principles of engineering with sales. Sales engineers are responsible for providing technical support to clients who purchase a manufacturer’s product, or to customers of a distributor that sells the product. They can also be employed at engineering consulting firms.
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Market Research Analyst
Market research analysts study market conditions to examine potential sales of a product or service. They help companies understand what products people want, who will buy them, and at what price.
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Advertising and Promotions Manager
Plan, direct, or coordinate advertising policies and programs or produce collateral materials, such as posters, contests, coupons, or give-aways, to create extra interest in the purchase of a product or service for a department, an entire organization, or on an account basis.
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Marketing Manager
Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services.
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Sales Manager
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
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Public Relations and Fundraising Manager
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client; or if engaged in fundraising, plan, direct, or coordinate activities to solicit and maintain funds for special projects or nonprofit organizations.
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Property, Real Estate, and Community Association Manager
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
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Wholesale and Retail Buyers, Except Farm Product
Buy merchandise or commodities, other than farm products, for resale to consumers at the wholesale or retail level, including both durable and nondurable goods. Analyze past buying trends, sales records, price, and quality of merchandise to determine value and yield. Select, order, and authorize payment for merchandise according to contractual agreements. May conduct meetings with sales personnel and introduce new products. Includes assistant wholesale and retail buyers of nonfarm products.
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Market Research Analysts and Marketing Specialist
Research market conditions in local, regional, or national areas, or gather information to determine potential sales of a product or service, or create a marketing campaign. May gather information on competitors, prices, sales, and methods of marketing and distribution.
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First-Line Supervisors of Retail Sales Worker
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
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First-Line Supervisors of Non-Retail Sales Worker
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
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Gaming Change Persons and Booth Cashier
Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
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Counter and Rental Clerk
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
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Parts Salesperson
Sell spare and replacement parts and equipment in repair shop or parts store.
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Retail Salesperson
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
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Travel Agent
Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
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