Quick Menu
Social media
Contact information

Plot 90,Kanjokya Street





+256 705 228456

+256 773 031611

+256 775 450028

Breaking News

I Want to Become

Computer Network Support Specialist

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Computer Network Support Specialist

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure that they are working as they should

Also Known As: Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Engineer, Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Senior IT Assistant (Senior Information Technology Assistant), Systems Specialist

Daily Activities / Routine Tasks

Computer Network Support Specialists as part of their day to day tasks execute the following roles
1. Back up network data.
2. Configure security settings or access permissions for groups or individuals.
3. Analyze and report computer network security breaches or attempted breaches.
4. Identify the causes of networking problems, using diagnostic testing software and equipment.
5. Document network support activities.
6. Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
7. Install network software, including security or firewall software.
8. Test computer software or hardware, using standard diagnostic testing equipment and procedures.
9. Create or update technical documentation for network installations or changes to existing installations.
10. Research hardware or software products to meet technical networking or security needs.

Key Knowledge Areas

Computer Network specialists need to be very knowledgable in these areas

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Important Qualities / Top Skills

To be a great Computer Network Support Specialist, these skills are needed

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.

  • Students develop ultrasound Alternative Winsenga:A low cost smart phone based ultra sound
    Know more
  • Django Girls are back Inspiring ladies in web programming
    Know more
  • Using Smartphones to Fight Africa’s Second Greatest Killer African solutions to African problems
    Know more
  • Meet Ham Serunjogi, a Ugandan who left Facebook job to start a company now worth billions The brain behind the free cross border mobile money payments in Africa
    Know more
  • Pan African University Call for Applications for study programs at the Virtual University Acquire world class Education from Africa's Virtual University
    Know more
  • African Masters for Machine Intelligence at African Institute for Mathematical Sciences (Funded) World Class Education for Machine Learning Researchers
    Know more
Watch and Listen what the practioneers in your field are saying
  • Meet Charles Kibuuka, Head of Technology and Product Development at One Solutions Limited Uganda needs home grown ICT solutions
    Watch Interview
Careers that are in the same career field as Computer Network Support Specialist
Online Training in Information Technology
  • Introduction to Computer Networks for Non-Techies

    Learn the Fundamentals of Computer Networking for Non-Techies

    View Course
  • Master Computers - From Beginner to Expert in One Week

    Become a master of computers. In one week, you will understand how computers work and how to use them well.

    View Course
  • Computer Science 101: Master the Theory Behind Programming

    Computer Science 101: Learn Computer Science to become a better Programmer and Software Engineer.

    View Course
  • Python for Computer Vision with OpenCV and Deep Learning

    Learn the latest techniques in computer vision with Python , OpenCV , and Deep Learning!

    View Course
  • Computer Forensics Fundamentals

    An introduction to Computer Forensics, to demonstrate the process of going from the crime scene to the court room.

    View Course
  • Computer Literacy & Basic Computer Skills for Productivity

    Enhance productivity with this basic computer course: an introduction to computers, Microsoft Windows, & the Apple Mac

    View Course
  • Computer Basics for the Simple Beginner

    A guide for new computer users or those who want to know more to get started with the basics!

    View Course
  • How To Build a Computer: A Beginner's Guide

    Build a computer from scratch, while learning about each component and how they work along the way.

    View Course
  • CS101 Bootcamp: Introduction to Computer Science & Software

    A Computer Science & software programming / coding bootcamp for absolute beginners. No coding background necessary.

    View Course
  • Computer Repair: Fix Your Own Computer At Home

    Computer repair secrets exposed! Why pay $100 an hour? You can fix it yourself in an hour for free!

    View Course
  • Computer Organization and How to Organize Computer Files

    Discover how to create Virtual Filing Cabinets and how to organize everything on your computer. Go Paperless today.

    View Course
  • Computer Basics 2020: Basic Computer Skills And Fundamentals

    Basic Hardware,Software,Privacy, Security, Backup Guide And Troubleshooting Tips To Use A Computer Running On Windows 10

    View Course

Did this page help you? Yes No Feedback

Map out your own career path to your dream Job