The Chief Commercial Officer (CCO) is an executive-level position whose occupant is responsible for the commercial strategy and development of an organization. It typically involves activities relating to marketing, sales, product development and customer service to drive business growth and market share. As a corporate officer position, the CCO generally reports directly to the chief executive officer (CEO) and is primarily concerned with ensuring the integrated commercial success of an organisation. The role typically must combine technical knowledge of the relevant field with strong marketing and business development skills.

Essentially, a CCO takes ownership of the customer and the customer interface with the product or service offering, making sure that all functions of the organization are aligned to meet its strategic commercial objectives. This means that they are closely linked to the organization's strategic management function, in drafting, implementing and evaluating cross-functional decisions that will enable an organization to achieve its long-term objectives.

Nature of the Work

A commercial officer overseeing a bank's loan operations develops the company's lending business and travels frequently to meet with clients. The officer also reviews the financial status of business partners, such as borrowers and customers, updates loan files and calculates payment schedules.

Education

Companies prefer job applicants with a bachelor's degree in finance, accounting or banking administration to fill a commercial officer vacancy. Senior professionals usually have a master's degree